Refund policy

Return Policy

Item(s) are available for return once they have shipped. A full refund, excluding shipping charges, will be issued on unworn merchandise within 45 business days to the original form of payment. Items that are beyond 45 days from that date will no longer be available for return.

Items marked "Final Sale" are not eligible for return or exchanged and are not subject to price adjustment.

Products created for collaborations or special events cannot be returned online unless they're defective or flawed.

Our returns take up to 10-14 business days to process after we receive the package. Please note that it may take additional time to post your account depending on your bank or financial institution.

If there is a quality issue with your item, click here for our warranty policy.

 

Changing your order

Orders cannot be changed once items have shipped. If applicable, please cancel your order within 30 minutes of submitting the order or return the items and place a new order.

 

 

Customer Service

Our great customer service team can be reached at 1-866-439-3242 Monday thru Friday 8am-7pm (EST) and on Saturday 8am-12pm (EST). If you reach us after hours, please leave a voicemail and we will return your call the next business day. If it easier, you can always email us at info@squirleez.com

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Limited Warranty

Squirleez LLC warrants all its Squirleez™ products, purchased by consumers either directly from Squirleez or from of our authorized resellers (including authorized retail and Internet-based sellers), to be free from manufacturing defects for 90 days from the date of purchase. This warranty does not extend to products supplied/sold by unauthorized vendors, whether Internet-based or otherwise. This warranty does not apply to any defects in the products arising from normal usage, fair wear and tear, damage by you, or any alteration or repair carried out without our approval.

Under no circumstances shall Squirleez be liable for any special, incidental, or consequential damages based upon breach of this limited warranty, breach of contract or strict liability. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. There are no warranties which extend beyond those indicated herein. Any implied warranties that may be applicable to the products, including implied warranties of merchantability or fitness for a particular purpose, are limited in duration to the duration of this warranty. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

If your Product develops a defect while under warranty, you should contact Squirleez as indicated below, and any defective product, at Squirleezs’ instruction, may be returned to the below address for an exchange or refund with receipt or proof of purchase. If you do not have a receipt or it is past the 90-day window, we cannot replace your item, but we would love to help you find a new pair. This warranty gives you specific legal rights, and you may also have other rights which vary from State to State.

Squirleez 

ATTN: Customer Service
8679 N 26 Mile Rd Unit 411

Washington, MI 48094

Phone: 1-866-439-3242
Email: info@squirleez.com